David Schwartz is an organizational ethnographer who studies new organizational forms, workplace technology, and alternative work arrangements. His dissertation work explores collaborative relationships between firms and online communities. The motivating questions include: how firms foster long-term commitment from online communities and their members, how firms use software tools to manage innovative projects with collaborators beyond their walls, and how knowledge is transferred between internal teams and external contributors. He has also worked as a design researcher in industry, where he has focused on workplace technology, open innovation strategy, and survey research methodology. He is currently a visiting exchange scholar in Sociology at Stanford University.
Crowd and Community: Organizations and Occupations in Crowdsourced Work